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Zappos has placed a statement on its website confirming that it goes not offer coupons nor Promotion Codes But offer Deals that u can check above. The statement noted that other sites have claimed to offer Zappos Coupon code and discounts, but this is not the case. Zappos remains committed to its usual high standard of service and that it still offers free shipping both ways all year round for customers using its primary website.
March 08, 2014 – In a statement posted in its website, Zappos announced that it does not offer coupons or promotion codes. In its statement “The Truth about Zappos.com Coupons”, Zappos explained that it still offers
“the highest level of service, while offering a large selection of shoes, clothing, bags, house wares, and more”.
It however does not offer Coupon Codes or Promotions. “Although you won't find codes anywhere, you will find many reasons to shop with us. We are dedicated to serving you and providing you with the best selection on the web!”, the statement said.
The statement gave a number of reasons for the absence of coupon codes on the Zappos website. One reason given is that Zappos Retail Inc. still offers free shipping both ways on a “365-day return policy”, and quick supply once ordered by customers. This service is however not being advertised or promoted, Zappo's CEO Tony Hsieh, confirmed in a blog response
Zappos had acquired a second website, 6pm.com (Zappos) for customers searching for a wide selection of products at significant discounts, as much as 75% off. Shipping both ways is not free, and the return policy is only 30 days,
Hsieh had posted.
“We decided to remove our price protection policy from Zappos because we didn’t feel it was consistent with our goal of making Zappos customer service-focused as opposed to price-focused.”
Zappos has maintained its 24/7 customer service which is also available year round, and customers can still expect friendly service from their Customer Loyalty Team member. According to Zappos statement, any of these services
is offered at a level that exceeds any coupon's value.
The Zappos statement warned that other websites may offer a “coupon”
The public is invited to read all of Zappos policies in the Customer Service Center.