Online Speech Therapy Provider Wins Customer Service Excellence Award!

SASKATOON, Saskatchewan - May 15, 2013 - PRLog -- May 9, 2013 (Saskatoon, SK) – Currently in Saskatoon, the economy is booming with new ventures emerging each day. For existing businesses, operating within this increasingly competitive market, customer service is of utmost importance. TinyEYE Therapy Services has defined customer satisfaction as a core value with a focus on building relationships with each client to understand their evolving needs, enabling the delivery of quality service, managing service excellence to ensure quality control, and meeting the individual goals of each and every student served via telepractice.

The recent ‘2013 Celebrate Success’ Saskatoon Achievement in Business Excellence (SABEX) Awards Gala Event, acknowledged this effort by recognizing TinyEYE for Customer Service Excellence. For this prestigious award, nominees were evaluated based on the implementation and demonstration of exceptional customer service, in addition to a future commitment mandate. TinyEYE was selected because of their significant investment in their customer service programs and processes which resulted in the achievement of a 95% customer retention rate and delivery of over 100,000 online speech therapy sessions with students.  

“We are proud to acknowledge this outstanding organization amongst such tough competition in our thriving economy,” says Christian Braid, President of the Greater Saskatoon Chamber of Commerce. “Their commitment to customer service proved to be paramount across industries. In the education sector, they have raised the bar for excellence in online therapy services and truly made a difference in serving students in schools.”

The Greater Saskatoon Chamber’s mission is to build the best business climate in Canada, thereby creating a city of opportunity. Presented by Potash Corp, The 18th Celebrate Success! SABEX Awards Gala Event honored Marnee Brick, Co-Founder of TinyEYE Therapy Services with the Customer Service Excellence Award on May 9, 2013.

“We are thankful to the Greater Saskatoon Chamber for granting us with this prestigious award, which we share with our schools, Speech-Language Pathologists, and most importantly our students,” said Marnee Brick, Co-Founder of TinyEYE. “Customer service excellence is a goal, a commitment, and ultimately a triumph.  Partnering so closely with our schools has helped us to contribute to our students’ lives in a meaningful way.  Earning recognition through SABEX feels like a triumph for us and it encourages us to continue on our quest to provide outstanding customer-focused services."

For more information about TinyEYE Therapy Services, visit http://info.tinyeye.com/about-tinyeye-online-speech-therp...

Contact Information:

Tiffany Kaminsky          
TinyEYE Therapy Services
1-877-846-9393
Tiffany@TinyEYE.com
http://www.TinyEYE.com