Dialogue Marketing recognized on the 2013 Top 50 Teleservices Agencies Ranking by CUSTOMER Magazine

 
May 9, 2013 - PRLog -- TROY, Mich. May 9, 2013 — Dialogue Marketing Inc. has announced that TMC (http://www.tmcnet.com/), a global, integrated media company, has named Dialogue Marketing on its CUSTOMER 28th Annual Top 50 Teleservices Agencies Ranking (http://customer.tmcnet.com/features/articles/336080-tmc-presents-top-50-teleservices-providers.htm?subscribed=true).

“Dialogue Marketing is honored to be listed as one of the Top 50 Teleservices Agencies by CUSTOMER Magazine for the third consecutive year,” CEO and President of Dialogue Marketing Alejandro Vargas said. “We are passionate about providing innovative customer engagement solutions that go beyond the traditional call. By leveraging proprietary technology, passionate people and the highest industry standards, we remain dedicated to the teleservices industry.”

Dialogue Marketing is a nationwide provider of customer engagement services, including multi-channel customer service, B2B/Inside Sales, and Order Fulfillment. Dialogue has offices in Michigan, Utah and Costa Rica to help companies of all sizes, and within a wide range of industries, to acquire, support and retain customers across multiple communication channels. Dialogue adds value to businesses by utilizing innovative technology (http://www.dialogue-marketing.com/innovations.html) such as predictive analytics, CRM Business Platforms and social analysis and engagement to create customized experiences with consumers on its clients’ behalf.

The Top 50 Teleservices Agencies Ranking recognizes the top inbound and outbound teleservices agencies, both domestic and international, as well as interactive inbound. Teleservices agencies are ranked for being the largest agencies in the industry as measured by the amount of billable teleservices minutes completed during the past year.

“The editors of CUSTOMER have ranked Dialogue Marketing as a Top 50 Teleservices Agency because they were able to document through verification letters from their telecommunications carriers that they are one of the largest outsourced call center providers in the industry,” said Rich Tehrani, CEO, TMC. “This ranking is truly the benchmark for choosing large-size, large-capacity teleservices agencies.”

The Top 50 Teleservices Agencies Inbound, Outbound and Interactive rankings are published in the April 2013 issue of CUSTOMER magazine.

About CUSTOMER Magazine
Since 1982, CUSTOMER magazine has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper. CUSTOMER has served as THE leading publication in helping the industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. CUSTOMER reaches 250,000 readers every month. Please visit www.customer.tmcnet.com.
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