Attorney Michael Robert Madia II and First Asset Recovery Group (“Healthcare Collection Agency”)

NORTH TONAWANDA, N.Y. - May 7, 2013 - PRLog -- As local health care providers continue to develop patient-friendly billing and collection practices, one area collection agency is advancing the effort through its voluntary commitment to a new set of principles endorsed by ACA International, the Association of Credit and Collection Professionals (ACA).

First Asset Recovery Group, LLC, a collection agency based in Wheatfield, NY has always complied with the federal Fair Debt Collection Practices Act (FDCPA), HIPAA, FDCRA, TCPA and other applicable laws and regulations, but has taken its commitment to professionalism a step further by pledging to uphold ACA’s “Health Care Collection, Servicing and Debt Purchasing Practices—Statement of Principles and Guidelines.”

The Statement of Principles is a road map to help ACA members align their practices with the care-driven mission of their health care clients. “Patients should always be treated with dignity and respect,” said M. Robert Madia II, in-house legal counsel for First Asset Recovery Group, LLC healthcare receivables department.

“By committing to the ACA Statement of Principles, we hold ourselves out as an example of professionalism and assure our healthcare clients that their accounts will be collected in a socially-sensitive legal manner. Our company has always been respectful of health care providers’ needs, as well as consumers’ rights, and with the Statement of Principles we have a new tool for communicating that respect to our clients,” said attorney Madia.

The Statement of Principles was developed by ACA to educate the public about the values espoused by its members. Commitment to the guidelines is optional, but as a condition of membership all members must abide by the association’s stringent code of ethics. The mandatory code of ethics establishes minimum standards of practice, including legal compliance, while the Statement of Practices outlines key areas of patient communications, business relationships and quality assurance that members serving the healthcare market should strive to achieve.