New Release: Social Defender Includes Custom Blogs and Forums

CHICAGO - May 7, 2013 - PRLog -- SocialDefender.com, the social media monitoring software platform, has  announced the release of a new version. This release supports custom blogs and forums within the social reputation management application.  

Social Defender http://www.socialdefender.com/ gives marketers and business owners one powerful and comprehensive area to efficiently monitor and manage their brand across multiple social media channels.. By using the platform, businesses can use one login to have immediate access to all social networks such as Facebook, Twitter, YouTube, Google Plus, Tumblr, Blogger, Wordpress, and Pinterest. From here, businesses can assign jobs and tasks to team members using the automated workflow tool, address negative or inappropriate comments, protect accounts from spam, gain valuable information and key insights and access overall customer sentiment.

At the heart of Social Defender is a spider and a proprietary Bayesian self-learning algorithm. The algorithm looks for negative comments and spam messages hidden within social media channels. Based upon a series of set rules, businesses can ask the software to delete the comments or assign them to a staff member for appropriate action.

“Other account management tools that are currently available do not connect to more than just a few networks or provide valuable insights.  Most of these tools are used for merely managing accounts on a couple social networks or multiple accounts on a single social network.  Social Defender has the competition beat in this aspect.  Besides offering more convenience than our competitors, we also present our users with valuable and telling social media analytics gathered from all connected accounts”, states Aji Abraham, CEO of Social Defender.

Businesses can manage and measure their total social media presence by signing up for a free account at:https://www.socialdefender.com/plan

In addition to the platform, Social Defender also offers 24/7 manual reputation management to ensure social media channels like Facebook pages, Tumblr and blogs are clear of spam and negative comments.

About SocialDefender.com
Social Defender is a user-friendly social media monitoring software designed to provide social media newbies and professionals with the ability to manage multiple social media accounts simultaneously, gain valuable insights and accurately measure social media efforts. Social Defender was developed and is currently managed by a team of experienced programmers and social media specialists and was also featured as a promising startup in Tech Cocktail, Chicago Techweek and at the Chicago Innovation Awards.