ScottMadden Releases Shared Services Trends Survey Highlights

By: ScottMadden, Inc.
 
April 29, 2013 - PRLog -- ScottMadden, Inc., a general management consulting firm, recently released key results from its Shared Services Trends (http://www.scottmadden.com/insight/621/Shared-Services-Trends.html) survey. This survey, conducted at IQPC’s Shared Services and Outsourcing Week Conference, provided a snapshot of the current shared services market and compared how results had changed from prior cycles to identify industry trends. Compared to 2012, this year’s survey included additional questions to gather information on global-operating models and multi-function reporting structures.

In this survey, ScottMadden examined topics including: scope of functions, maturity levels, future plans, implementation challenges, and the improvement and expansion of shared services organizations (SSOs). The results reflected increasing maturity of shared services delivery models with a 38 percent increase in mature SSOs that had been operating for more than five years.

The majority of participants were focused on either expanding or improving their SSO. Process automation, standardization, and the addition or expansion of an analytics function were cited as the top three improvement strategies for SSOs. Consistent with 2012, change management remained the biggest anticipated challenge for SSOs. Additional challenges anticipated for the coming year included governance design and management, business case creation/savings realization, and executive support.

ScottMadden has been helping clients create greater value for their corporate and shared services organizations, including finance and accounting, human resources, information technology, and supply chain functions, for 30 years. ScottMadden is a recognized leader in corporate and shared services and has completed thousands of corporate and shared services design, build, implementation, and improvement projects. ScottMadden’s highly efficient, collaborative teams employ measurable, award-winning methodologies and deep cross-functional expertise to improve corporate and shared services performance and efficiency. ScottMadden: an exceptional consulting experience.

About ScottMadden, Inc.
ScottMadden is a management consulting firm delivering customized, practical solutions for clients in energy, clean tech & sustainability, and corporate & shared services. Our collaborative, small-team approach, coupled with deep content knowledge, experience, and insight, delivers an exceptional consulting experience and superior results. To learn more, please visit www.scottmadden.com | Twitter (https://twitter.com/#!/SM_SharedSvcs) | Facebook (http://www.facebook.com/#!/ScottMaddenInc) | LinkedIn (http://www.linkedin.com/company/37992)

Media Contact:
Mary Tew
marytew@scottmadden.com
919-714-7628
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Source:ScottMadden, Inc.
Email:***@scottmadden.com Email Verified
Tags:Shared Services, Iqpc, Multi-function, Global-operating Models
Industry:Human resources
Location:United States
Subject:Surveys
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