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Follow on Google News | The Art Of Customer Referrals.The process of gaining customer referrals begins with the very first contact with any customer, and continues throughout all subsequent interactions
By: Cardemadeeasy The process of gaining customer referrals begins with the very first contact with any customer, and continues throughout all subsequent interactions. Customers must feel satisfied in themselves before they would be prepared to endorse a company or product to a friend or corporate contact; they should feel listened to, they should feel like their demands have been met and they should feel like they have received expert guidance and information on the product or service they have bought. Once it has been established that a customer is happy with the service that has been provided to them, it is time to start to develop referral-building habits. Offering clients incentives is a great way to receive referrals; discount for a certain number of clients referred can spur existing customers to introduce their friends and associates to the service. Setting weekly goals and going out of the way to offer printed business cards to new contacts or chat to existing customers about their feedback are also ways to send customer referral figures soaring. It is also vital to ensure that the client who will be making the referral is fully informed and able to introduce the company and services properly. Offering them a few spare business cards to distribute amongst their own contacts is a great way to spread information accurately and quickly; a professional business card design adorned with a website, email address or social networking account information is a far more effective way to spread the word than the physical act of spreading the word. Handing out five business cards to satisfied clients or providing a small number of them within a delivery package can help with gaining referrals. CardsMadeEasy offer a range of business printing services, including business cards, leaflets and flyers. Their customer testimonials from printing clients demonstrate just how powerful a great referral can be. To find out more visit http://www.cardsmadeeasy.com End
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