 Alepo Announces Launch Of Intuitive Self-care Mobile AppTo meet the needs of an increasingly mobile customer base, Alepo has developed a self-care mobile app for use on smart phones and other mobile devices to provide intuitive and comprehensive self-care for telecommunications customers on the go.
By: Alepo The new apps allow service providers across all telecommunications to offer market-leading mobile customer care as part of an Alepo backoffice solution. Features of the app include profile editing, bill view and payment, as well as product change and purchase. With minimal customization, the app may be launched as part of a new or modernized Alepo network solution. Boasting state-of-the- “As telecommunications customers are increasingly on-the-go, an intuitive and feature-rich customer care app is key to matching customer lifestyles and ensuring customer satisfaction,” Alepo has made demos of the self-care apps available for download from the Apple and Google stores for preview by providers and customers. Part of a wider customer service-oriented upgrade, Alepo's Service Enabler 8.1 also boasts 360 degree customer views for both employees and customers, plain-language records of account activity, account freeze and unfreeze, pop-up notifications of offers and account balance notices and more. Download a demo on Google Play And on iTunes About Alepo Alepo is a leading provider of enabling IT and network infrastructure software solutions for communications service providers worldwide. Alepo works closely with market leaders including Vodafone, MTN, France Telecom, and Digicel, empowering them to compete aggressively and realize data opportunities across technologies and generations. Alepo is proud to support innovative market leaders as they evolve in the telecommunications marketplace. Photos: https://www.prlog.org/ https://www.prlog.org/ End
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