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Follow on Google News | ScreenConnect 3.1 – Pushing Remote Support Customization to New HeightsLatest releases extends branding and customization possibilities and improves upon security and compliance.
By: Jeff Bishop Only a few months following a major release that introduced remote meeting capabilities, ScreenConnect 3.1 refocuses on the core functionality of the application. In ScreenConnect 3.1, extended branding and customization possibilities include client icons, color schemes, customized menu items, and more. Additionally, the new release improves upon security and compliance by implementing support for 2-factor authentication as an optional security layer for technicians. This authentication method is often required with HIPAA, PCI, and similar standards. Further improvements include the ability to securely capture the guest’s credentials so they can be applied during a session. Enhancements Client Resource area in Appearance Tab App_ClientConfig Directory A restructure in the guest processes Improved keyboard mapping Ability to store guest credentials 2-factor authentication “I’m not sure there is any other tool on the market that provides the same level of customization for branding and white-labeling in our industry. In previous versions, users had the ability to change resource string, colors and product logos for the web application. Now we support changing icons, the color scheme, and resource strings for the clients on both the guest and host side of the connection,” About ScreenConnect ScreenConnect is an all-inclusive solution for remote support, remote access, and remote meetings. The goal of the product is to fill an industry need for a tool that doesn’t charge monthly fees and has a consistent development cycle to make it better and faster with each release. ScreenConnect sets itself apart from the competition in that it is a self-hosted solution that doesn‘t require firewall configurations for the technician and guest. Furthermore, the application is an industry leader in customization, functionality, and return-on-investment. Press Release Contact Jeff Bishop ScreenConnect Sales Phone: 919-925-0650 sales@screenconnect.com End
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