Mikko Pernu appointed as a Director of Finance at HappyOrNot Ltd.

TAMPERE, Finland - April 9, 2013 - PRLog -- Mikko Pernu has been appointed as a Director of Finance at HappyOrNot Ltd. He is responsible for the daily operations of the company, including business operations. Prior to HappyOrNot Ltd. Pernu has worked at THQ Wireless and Universomo Ltd. in HRM and business operations.

The HappyOrNot service provides clients with point-of-experience devices that are so easy and fun to use that an average of 20% of our clients customers use our service to give feedback on a daily basis. With some clients it goes as high as 80%. The results are automatically reported at desired intervals and can be accessed via a handy web interface or by an automated email service, thereby giving store management and corporate management effective tools to improve service quality and the customer experience. HappyOrNot is being used for continuous customers satisfaction improvement by the leading international chain companies from retail, services and healthcare industries in 18 countries including in Europe and North America. Selected clients includes companies such as Sodexo, Heathrow Airport, Decathlon (consumer sports equipment and cloting), Expert (consumer electronics), Lloyds Pharmacy, SNCF (railways transportation), Euromaster and many more.

HappyOrNot is registered trademark of HappyOrNot Ltd. Other trademark are property of their respective owners. All rights reserved.

More about HappyOrNot: http://www.happy-or-not.com