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Follow on Google News | PCI Circle Revolutionise Secure Compliant Telephony SalesPCI Circle have responded to common concerns about data security with their cloud-based solution for secure payment.
By: PCI Circle Customers are regularly worried that providing their debit or credit card details over telephone is an insecure method of transaction. This causes difficulty for companies who rely on this for means of payment, and is also highly inconvenient for clients and customers who want to use their service. But with PCI Circle's recent solution to this problem, businesses can make the most of their call centres and customers can rest easy knowing that their details haven't been exposed to anybody on the end of the line. DTMF control is a system that prevents details reaching the agent by intercepting customer responses and logging the details in the system automatically, rather than manually via the person on the end of the line. This solution allows the agent to keep guiding the customer through the sales process, and leaves them with the ability to maximise conversion, without having to manually request payment details. Using the innovative Fast Track Secure Payment Service - as soon as the customer is ready to make a payment they are transferred to the IVR System (Interactive Voice Response) where they can input details via speech recognition or keypad typing. With the recent focus on data security, and the widespread concern surrounding illicit sale of details, PCI Circle's secure solutions offer a new way to restore customers confidence. From a business perspective, automated payment processes also free up time for agents to focus on speaking to more existing or prospective customers and clients, maximising sales, and generating more revenue. PCI Circle believe that they have achieved a revolutionary new solution to popular security concerns that will further enhance businesses credibility among customers and increase efficiency and profitability among call centre agents. For more details about PCI Circle's solutions, visit http://www.pcicircle.com/ PCI Circle Corporate Offices Prama House 267 Banbury Road Oxford OX2 7HT Telephone: 033 000 888 00 Email: info@pcicircle.co.uk End
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