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Follow on Google News | Back Office Support Services - The Formula Behind the Success of Big CompaniesBy: Kaya Systems How does the Process Work? The client provides us with a list of skill set required and then Kaya develops the back office outsourcing team based on client requirements. Once the team is setup and acceptable to the client, the next step is selecting the project management tool. There are different project management tools available that our clients use to manage communication with the back office. The most popular seems to be basecamp. Depending on the size of the team, the back office outsourcing team has a team lead or project manager to manage communication and provide regular reporting. The team is staffed based on the client requirements. How the two offices interact depends on the front office communication requirements; Basic and Advance Levels of Support We offer Back Office Support services at two levels: basic and advanced. The difference between the two is the level of expertise. A Basic-level Support associate normally has a bachelor's degree and is not a specialist in any particular area. The associate provides general purpose support, whether you require ad posting, data entry, creating forms, content updating, etc. An Advance-level Support associate is a specialist who has an ACCA (accounting) About: Kaya Systems offers BPO Services to help its client achieving operational optimization. We create back-office solutions for our clients that add value to client businesses by managing their non-core business processes and managing their non-core but diverse types of tasks as well. This enables us to take a step forward in offering BPO Services to our clients to offer them high-end support like website/application development, online marketing etc. Visit http://www.kayasystems.com/ End
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