After a rigorous selection process, Alepo was chosen to help STC respond to their growing subscriber base through the implementation of Alepo's high-performance AAA server and policy framework, coupled with its award-winning OSS/BSS framework, Service Enabler. Alepo's rich library of APIs was also employed for seamless integration with a network of legacy systems.
Since the implementation of Alepo's solution, STC has reported a three-fold increase in AAA performance capacity, ensuring a solution built for growth. System response time has increased ten fold due to Alepo's high-performance provisioning APIs. The system upgrade was completed with no customer disturbances and with no reported data errors.
“With Alepo’s comprehensive solution, STC has gained the speed, agility and flexibility to deliver new, innovative services faster and to meet our customers’ evolving needs,” stated Turki Mohammed Al-Badri, Billing Section Manager at STC.
“STC's commitment to providing unparalleled service to customers, especially in times of growth and change, presented us with an opportunity to showcase our own commitment to helping service providers respond to an ever-evolving marketplace with flexible and high-performance solutions,” stated Brandon Johnson, Director of Operations at Alepo.
About Saudi Telecom
STC (Saudi Telecom) is the leading national telecommunications services provider in the Kingdom of Saudi Arabia. STC provides four key services: Home services which include PSTN, broadband DSL, Personal services which include mobile telephone services and value added services, Enterprise services which provide advanced business data solutions to enterprises and Wholesale services that provide network services to other local operators. In the recent years STC grew beyond its local borders and went global forming a network of business and investments in various Gulf countries, Asia, and Africa. The group is present in Kuwait, Bahrain, India, Indonesia, Malaysia, Turkey, and South Africa enabling it to provide services to a bigger customer base and increasing its total number of customers externally by studying and evaluating investment opportunities. For more information, visit STC on the Internet: http://www.stc.com.sa/
Alepo is a leading provider of IT and network software infrastructure for telecommunications service providers. Alepo’s carrier-grade solutions enable service providers worldwide to compete efficiently and realize next generation services’ opportunities. With customers ranging from Digicel, France Telecom, and Vodafone, Alepo is proud to support companies as they evolve in the telecommunications marketplace.