The National Electronic Service Dealers Association (NESDA) developed the Certified Service Manager certification as a means to measure the knowledge needed and obtained to manage today's advanced and continually evolving service business.
James Dolbeare acquired this certification by taking and passing the lengthy and comprehensive exam. One half of the exam covers financial management. The other half of the examination covers general information, including but not limited to, the topics of employee relations, customer relations, laws and regulations, and more. Other general topics in the exam included are business types, quality systems, bankruptcy laws, warranties and risk of liability, employee relations and pay systems, employment laws, subcontractors, interviewing job applicants, and financial management.
With each new model iteration, products grow in sophistication, adding more electronic and controls, and new interfaces for the user. It takes ongoing training to keep up with new and evolving technologies.
To learn more about Commercial and Residential Oven Repair firm servicing Chicago Illinois and suburbs, visit: http://www.ovenrepairchicago.com
About AAA Appliance Service Center:
James Dolbeare operates AAA Appliance Service Center. Since 1950, their factory trained technicians provide appliance repair and installation services. AAA Appliance is factory authorized for most major brands and licensed by the Cook County Consumer Affairs Department. Their technicians are skilled at refrigerator repair, freezer repair, oven repair, range repair, dishwasher repair, washer repair, and dryer repair.
AAA Appliance Service Center
Fax: 847 823-6001
416 Higgins Road
Park Ridge, IL 60068
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