Among these countries, India can be considered as the king of this industry as it occupies 70% of global KPO (http://www.guiresresearch.com/
Most of the overseas firms have started to outsource their tasks except for the core process so that they can concentrate more only on their core activities and get more profit i.e., they don’t want to deviate from their core activities.
Further, if they employ in-house employees for doing their tasks, they should spend more for them. But this is not the case while outsourcing the services from other countries.
They can obtain the required services from other countries at low cost as well as with high-quality. Further, the time-zone differences also allow the tasks to get completed in a short duration.Only particular services such as market research have been outsourced to other countries. With the success and advantages of outsourcing these services, a wide range of services including E-Learning Solutions, Cartoon Animation & Design, Business Market Research (http://www.guiresresearch.com/
Research and Analysis (http://www.guiresresearch.com/