eClerx to Take Stage with Dell & House of Fraser at Retail Week Live 2013

March 12, 2013 - PRLog -- eClerx to Take Stage with Dell & House of Fraser at Retail Week Live 2013
Panel on “Futureproofing Your Digital Strategy” will be held on March 14 at 2pm GMT

March 12, 2013, London, UK - eClerx (http://www.eclerx.com), a leading  Knowledge and Business Process Outsourcing (KPO/BPO) company providing operational support, data management and analytics solutions to 50+ Global Fortune 1000 clients, will present at the prestigious Retail Week Live 2013 (http://www.retailweeklive.com) along with Dell (http://www.dell.co.uk/) and House of Fraser (http://www.houseoffraser.co.uk/About+House+of+Fraser/AboutUs,default,pg.html) on Thursday March 14, 2013 at 2pm GMT. This year’s highly anticipated industry event will take place from March 13- 14, 2013 at the Hilton London Metropole W2.

Scott Houchin, Managing Principal at eClerx will lead  off the interactive “Retail Surgery”  panel entitled, “Future-proofing your Digital Strategy: What Retail and eTail Clients Are Asking for Regarding their Digital Challenges,” presenting along with Angus Cormie, Online Director CSME Western Europe at Dell, and Andy Harding, Executive Director, Multichannel at House of Fraser.

The panel will discuss themes crucial to deriving maximum ROI for retailers today: shaping digital and consumer partnerships, evolving customer engagement and creating future shopping experiences. The panel will be followed by a Q&A session led by business journalist Declan Curry (https://twitter.com/declancurry).

Scott Houchin, who will speak at Retail Week Live 2013, said, “Today’s consumer-driven technologies, devices and touch points have created a bright spot in the highly challenged retail industry by unlocking new growth opportunities through these emerging channels. They have also created an overload of highly-dynamic and complex data within a retail industry that is increasingly competitive and fragmented. Our role at Retail Week is to show today’s retailers how and why they must keep pace with such data, in order to draw actionable insights and engage customers of the future.”

For more information on Retail Week Live 2013, including a copy of the event programme (http://www.retailweeklive.com/programme/2013-programme/), please see here (http://www.retailweeklive.com/). For more information about eClerx, please visit www.eClerx.com.

About eClerx:

eClerx is a specialist Knowledge and Business Process Outsourcing (“KPO” / “BPO”) company providing operational support, data management, and analytics solutions to over 50 Global Fortune 1000 clients, including many of the world’s leading High Tech and Industrial Manufacturing, Financial Services, Ecommerce, Retail and Distribution, Telecommunications, Interactive Media & Entertainment, Travel and Leisure, and Software Vendor companies. Incorporated in 2000, eClerx is India’s first and only publicly listed KPO company and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs over 5,500 employees across its six Indian delivery centers in Mumbai, Pune, and Chandigarh and our global client-interfacing locations in New York, Philadelphia, London, Singapore, Silicon Valley, Austin, Chicago and Dublin. For more information, visit www.eClerx.com

Media Contact:

Radha Ahlstrom-Vij

Gutenberg Communications

Radha@gutenbergpr.com