The decision to join 1NService was particularly compelling to ITS InfoCom. As leaders in Network Operations, Engineering and Technical Services, Remote Infrastructure Management, Social Media Management, and Help Desk services, ITS saw the need to expand its geography to service a broader diversity of clients.
“ITS InfoCom has proven its ability to provide near-shore services for North American customers looking to reduce costs while maintaining the highest levels of customer support and technical capabilities. Joining 1NService is a logical step, as its proven ability to co-create value through collaboration and partnership, along with its impressive geographical and technological reach, is a perfect compliment for our customers. Few companies today are able to maintain the technical diversity and specialization demanded by an increasingly complex IT environment, making trusted alliances absolutely critical to complete service offerings and expand market scope,” said John J Stewart, General Manager of ITS InfoCom USA.
“ITS InfoCom adds a significant presence in Central and South America for our existing members. As the economies of Latin America continue to outperform, many of our members are doing business in this region of the world and need viable solutions for their clients. That is why we are excited to add ITS to our community,” said Jo Miller of 1NService.
1NService is the leading international community of advanced technology integrators that, through collaboration and trusted partnerships, delivers high-value technology solutions that solve businesses’ most pressing needs. The 1NService community’s $1.0 billion combined global sales offers great advantage in applying the collective skills of members to deliver any technology, anywhere, anytime. 1NService members receive tremendous access to new customers, markets, sales opportunities, and collaborate through best practice sharing. The collective strength of 1NService allows its members to compete against the largest integrators. 1NService is the community leading the next generation of technology delivery and service through a formal governance model that enables members to deliver solutions globally.
About ITS InfoCom
ITS InfoCom is a multinational IT solutions company serving customers throughout North, Central, and South America. Operating in eight countries, ITS’s combined talent includes over 1,300 employees, 350 certified engineers and 600 support agents that combine to offer a unique depth of technical expertise – delivering innovative, reliable, high value-add, and cost-effective near-shore services.
Core competencies include: 24x7 network operations and managed service centers, engineering design services, remote infrastructure management, social media management, help desk services, and business processes outsourcing.
ITS InfoCom has developed a replicable, scalable and sustainable business model based on the adoption of standardized world-class processes, including ITIL and ISO. Adherence to this model enables ITS to deliver the highest quality of service at a competitive price.
Strategic Alliances: ITS understands that building a winning team includes developing long-term relationships with global leaders in the IT industry. Partners include:
- Cisco (Gold Partner, MMSCP)
- Microsoft (Gold Partner)
- HP (Services Partner)
- Nokia Siemens Networks (Premium Partner)
- Ciena (Exclusive Regional VAR)
- 1NService (Networking Alliance Partner)
ITS InfoCom actively promotes human and talent development through its internal learning center and continuing education programs, as well as its outreach and development programs in secondary and higher education. ITS also knows that a company cannot succeed without the support of the communities in which it operates, which is why social responsibility programs and green initiatives have been a part of ITS for nearly two decades.
Executive Director 952-944-2724