The center has 204 employees which will grow to 280 by the end of March 2013. Mr. Kamal Nath, Union Minister for Urban Development and Parliamentary Affairs will formally inaugurate the facility on Saturday, March 9th 2013.
The Sausar center has 112 production seats and 24 training seats and women constitute 35% of the agents. “RuralShores is very happy to start the Sausar center. The center team has already made its mark by exceeding productivity targets and showing day on day improvement in all the qualitative parameters,”
The expansion of business process management delivery centers to rural India increases job opportunities for young people in the area and drives inclusive growth. “The joint Genpact – RuralShores model, enables our clients to benefit from lower attrition, committed work force and hence improved business outcomes,” said Harpreet Duggal, senior vice president and business leader, Genpact. “At the same time the employees benefit from best in class trainings to build and grow their careers.”
RuralShores assimilates Rural Youth into Knowledge Economy by creating sustainable impact sourcing through the deliverance of IT Enabled Services and Business Enablement Services.
Our objective is to establish one RuralShores center in each of the 500 rural districts of the country thereby providing sustainable employment to over 100,000 rural youth by 2025.
Currently RuralShores has 14 centers in operation across 8 states in India, employing 1500 rural people and managing over 30 different processes for more than two dozen clients from various industries including Banking, Insurance, Telecom, Micro Finance, Logistics and Healthcare. Most of the processes are rule based transaction processing while some are local language voice support and Knowledge Process Outsourcing Services.
Genpact Limited (NYSE: G), a global leader in business process management and technology services, leverages the power of smarter processes, smarter analytics and smarter technology to help its clients drive intelligence across their enterprise. Genpact’
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