RuralShores Center at Sausar, MP inaugurated

PRLog (Press Release) - Mar. 11, 2013 - BANGALORE, India -- March 1, 2013(Bangalore) : RuralShores Business Services has  commenced operations at  its 14th center in Sausar, Chhindwara district, Madhya Pradesh in partnership with Genpact.  

The center has 204 employees which will grow to 280  by the end of March 2013.  Mr. Kamal Nath, Union Minister for Urban Development and Parliamentary Affairs will formally inaugurate the facility on Saturday, March 9th 2013.

The Sausar center has 112 production seats and 24 training seats and women constitute 35% of the agents. “RuralShores is very happy  to start the Sausar center. The center team has already made its mark by exceeding productivity targets and showing day on day improvement in all the qualitative parameters,” said, RuralShores Co-Founder and CEO Murali Vullaganti.

The expansion of business process management delivery centers to rural India increases job opportunities for young people in the area and drives inclusive growth. “The joint Genpact – RuralShores model, enables our clients to benefit from lower attrition, committed work force and hence improved business outcomes,” said Harpreet Duggal, senior vice president and business leader, Genpact. “At the same time the employees benefit from best in class trainings to build and grow their careers.”

About RuralShores

RuralShores assimilates Rural Youth into Knowledge Economy by creating sustainable impact sourcing through the deliverance of IT Enabled Services and Business Enablement Services.

Our objective is to establish one RuralShores center in each of the 500 rural districts of the country thereby providing sustainable employment to over 100,000 rural youth by 2025.

Currently RuralShores has 14 centers in operation across 8 states in India, employing 1500 rural people and managing over 30 different processes for more than two dozen clients from various industries including Banking, Insurance, Telecom, Micro Finance, Logistics and Healthcare.  Most of the processes are rule based transaction processing while some are local language voice support and Knowledge Process Outsourcing Services.

About Genpact

Genpact Limited (NYSE: G), a global leader in business process management and technology services, leverages the power of smarter processes, smarter analytics and smarter technology to help its clients drive intelligence across their enterprise.  Genpact’s Smart Enterprise Processes (SEPSM) framework, its unique science of process combined with deep domain expertise in multiple industry verticals, leads to superior business outcomes. Genpact’s Smart Decision Services deliver valuable business insights to its clients through targeted analytics, reengineering expertise, and advanced risk management. Making technology more intelligent by embedding it with process and data insights, Genpact also offers a wide range of technology services.  Driven by a passion for process innovation and operational excellence built on its Lean and Six Sigma DNA and the legacy of serving GE for more than 15 years, the company’s 60,000+ professionals around the globe deliver services to its more than 700 clients from a network of 70+ delivery centers across 18 countries supporting more than 30 languages. For more information, visit www.genpact.com.  Follow Genpact on Twitter, Facebook and LinkedIn.

www.ruralshores.com

Media Contact :

Ritu George   (ritu.george@ruralshores.com)