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Follow on Google News | SDL Named One of the 100 Companies That Matter in Knowledge ManagementKMWorld recognizes SDL Content Management Technologies for innovation in customer experience management
By: SDL Solutions A leader in customer experience management (http://www.sdl.com/ “SDL is a true customer experience market leader and a company we have long recognized for their velocity of innovation and the agility to serve their customers,” said Hugh McKellar, KMWorld editor-in-chief. “We are pleased to include them on our list again this year.” “The proliferation of new content channels is forcing many businesses to reconsider how they engage with customers and deliver consistent brand experiences,” In addition to its eighth consecutive mention on the “100 Companies that Matter in Knowledge Management” list, SDL has been recognized four times on KMWorld’s Trendsetting Products award list. SDL LiveContent, SDL Trisoft and SDL Tridion were selected from more than 800 products for their innovation and execution of serving the most important constituency of them all: the customer. In 2011, SDL was also inducted into KMWorld’s Hall of Fame, which honors companies that are developing new and game-changing solutions. The list of companies receiving this distinction is available online at http://www.kmworld.com and published in the March 2013 issue of KMWorld magazine. About SDL SDL enables global businesses to enrich their customers’ experience through the entire customer journey. SDL’s technology and services help brands to predict what their customers want and engage with them across multiple languages, cultures, channels and devices. SDL has over 1,500 enterprise customers, 400 partners and a global infrastructure of 70 offices in 38 countries. 42 out of the top 50 brands work with SDL. For more information, visit www.sdl.com. About KMWorld KMWorld (www.kmworld.com) is the leading information provider serving the Knowledge Management systems market and covers the latest in Content, Document and Knowledge Management, informing more than 45,000 subscribers about the components and processes - and subsequent success stories - that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc. (www.infotoday.com) End
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