Second Book on Meetings Industry Relations Published

PRLog (Press Release) - Mar. 4, 2013 - Author Shawna Suckow, CMP, announces the release of Supplier Pet Peeves, the book hospitality industry hoteliers and vendors have been anticipating since 2012.  The book shares their most common frustrations on everything from rude customer behavior to event planners who don't disclose key information during the proposal process.

In this follow-up book, Suckow reveals the results of over a year of researching more than 2,000 suppliers.  She interviewed hoteliers, convention & visitor bureaus (CVBs), destination management companies (DMCs), transportation providers, technology providers, and more.  

Suckow's first book, Planner Pet Peeves, provided a candid, no-holds-barred account of what  meetings industry planners really think of supplier behavior, and why planners avoid, hire or recommend some vs. others. This book gives planners insight into how their behavior often causes frustration among their service providers - the very people planners rely on to make their meetings successful.

The book is available on Amazon in print or Kindle editions.

Shawna Suckow, CMP, is a veteran meeting planner with over 20 years of experience, and is the Founder & President of the Senior Planners Industry Network.  She speaks to audiences worldwide on planner/supplier relations, and consults with suppliers on how to work better with planners and gain more business as a result.

For more information, visit www.shawnasuckow.com

Photo:
http://www.prlog.org/12091786/1