DSPress authors are established subject-matter experts who both practice and teach in their areas of expertise, their books representing many years of professional knowledge. All DSPress titles are written in an approachable and readable style, using anecdotes and examples from the authors’ working lives to bring the subjects to life. DSPress books are concise, packed with information, occasionally amusing and provide a good, informative read at a realistic price.
The first two titles are Service Management with ITIL® and Essential Minute Taking Skills.
Service Management with ITIL® looks at the lifecycle of this essential component of modern business from the ITIL® perspective. The book leverages the author’s 30 years of experience in providing consultancy and teaching services to industry and commerce to deliver essential reading for anyone dealing with Service Management, or who is contemplating taking any of the ITIL® exams.
Price printed £7.00 $11.28/ISBN: 978-0954528829
Price eBook £3.53 $5.35/ ASIN: B00AC32AYO
Essential Minute Taking Skills packages the skills essential for organizing meetings, taking notes in meetings and converting those notes into minutes into a simple 11-step process. Peter Dillon-Parkin’
Price printed £7.70 $12.40/ISBN: 978-0954528843
Price eBook £3.67 $5.56/ASIN: B00AGYB6DU
All books will be produced in both electronic and printed versions, and are available in all good bookstores.
DSPress is an independent publisher located in the United Kingdom
Contact: www.dspress.org.uk email email@example.com
Books in preparation include: Business Analysis Basics: What The BABOK Won’t Tell You; The Business Analysis Basics Toolbook; Technical Writing: The POWER Process; Project Management Essentials and Change Management Essentials
ITIL® is the registered trademark of The Cabinet Office of the United Kingdon in the UK and other countries.