MTM LinguaSoft Adds Cultural Training to Its Service Offerings

PRLog (Press Release) - Feb. 21, 2013 - Because language services are not enough to help your company navigate in an increasingly multicultural environment, MTM LinguaSoft is pleased to announce that it has added cultural competence training (http://www.mtmlinguasoft.com/cultural-competence-training) to its roster of services.

In today’s globalized work environment, people from different cultures are often called upon to work together to as co-workers, trade partners, salespeople and customers. Even a relatively small company that is not engaged in the international markets can find itself with a multicultural workforce due to immigration. Even when those people all “speak English,” different assumptions based on cultural differences can make their communication less than effective.  As an article in the Houston Chronicle (http://smallbusiness.chron.com/multicultural-workforce-te...) put it, “Differences in cultural personality types and communication styles can wreak havoc in the workplace if not addressed.” For instance, employees who come from cultures that are more deferential to authority may find it hard to challenge decisions they disagree with – or they may express themselves in such an indirect way that their meaning isn’t clear.

This is where cultural competence training can make a big difference and why more and more companies of all sizes are turning to it. Cultural competence (or competency) is the ability to work successfully with people from different cultures. In business, this is essential to attain the global objectives of the organization. Gaining cultural competence involves:

·         Becoming aware of your own cultural assumptions

·         Developing an attitude that sees cultural differences as interesting and advantageous rather than divisive

·         Gaining knowledge of different cultural practices and perspectives

·         Developing culturally appropriate strategies for negotiation, management, team communication and conflict resolution

As MTM LinguaSoft president Myriam Siftar puts it, “Training to enhance cross-cultural communication is a natural extension of our core business of providing professional translation services (http://www.mtmlinguasoft.com/translation-services/) that help people overcome the language barrier to communication. Since we constantly deal with customers and linguists from all over the world, we’ve experienced first-hand the problems caused by cultural differences, and are happy that we can now offer assistance in this area.”

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