Online, Every Business’s Reputation is at Risk Website Reviewers Give their Real Feedback

Feb. 15, 2013 - PRLog -- Before the advent of the internet, if a consumer was unhappy with a product or service, they usually had just a few choices. They could contact the business, and failing that, they could file a complaint with the local Better Business Bureau.  

Whether the complaint was resolved or not, unless it rose to the level of a legal matter and a lawsuit, it’s impact stopped there. And why?  Because it was almost entirely a private matter.

Today, blogs, review sites, and Yelp Pages have given consumers unprecedented power using free outlets for distribution of  their opinions – and consumers are using them!

Businesses of all kinds find themselves confronted with highly visible commentary when searched on Google, Yahoo and Bing….and those same business owners often feel helpless in protecting their online reputation  from these comments, especially if they suspect some may be from competitors.

So, do all these online ‘reviews’ and comments get read, and really matter?

Apparently so. The New York Times reported a survey by the Opinion Research Corporation, in which 84 percent of Americans say online reviews influence their purchasing decisions.

Having a proactive strategy for disseminating positive customer feedback can often be the best defense against future negative attacks.

Our site highlights all the honest and positive accounts of customers that have used our shoe repair service and are completely satisfied.

Check out our youtube video at http://www.youtube.com/watch?v=YKXgUUwZhuw



If you would like to more information about this topic, or to schedule an interview with Andys Shoe Repair, please call Mike Magana at 909 973-0312 , visit http://www.AndysShoeRepairReviewsLaVerneCa.com or email Mike at mikenla2001@yahoo.com