This past December, an employee of the NBA team the Utah Jazz took to Twitter to voice his opinion regarding the firing of a Brooklyn team coach and his rumored successor. The tweet caused an uproar, was taken down, and the employee had his access to the social media site revoked as well as facing internal disciplinary action.
Your staff members may not have access to an audience the size of the Utah Jazz, yet you’re probably not immune to the issue they faced: disciplining an employee. In this case, the Jazz took down the tweet, apologized, and handled the issue privately. They stated they were not in the business of commenting on other teams’ business, nor do they condone negative comments about players, coaches or others within the league. Their actions were swift, comprehensive and (hopefully) effective.
Issues such as this one show us that all organizations occasionally face matters of employee discipline. No matter how good a supervisor you are, problems can occur, things happen, and even good employees mess up. The occurrence of a problem does not reflect on your ability as a supervisor. How you handle it does. Let McCloskey Partners provide you with the team support you need to effectively and efficiently deal with it – as well as any other jazz that comes your way.