Scope won the award for its unique implementation of a path-breaking initiative that signaled the empowerment and inclusion of India’s educated rural populace. It also delivered on an ambitious diversity agenda that enabled a significant percentile of educated rural women to establish a career in the Indian BPO-KPO Industry. The Scope 3R – Rigorous, Replicable, Rural – empowerment model leverages the huge unharnessed potential of the educated rural talent pool in the country. Powered by innovative engagement and governance, proven & repeatable hiring and training processes, and a technology-enabled service delivery, this 3R model enabled Scope to stabilize and scale its inclusivity & diversity initiatives. The model utilized benchmarked processes for hiring and training deployed at the Indian metro city centers of Scope. The innovation came in the form of cloud hosting the technology engine enabler of the delivery process.
While the Industry perceives rural India as a solution to perform low-end work, Scope’s 3R model ensures that educated rural talent has a chance to be engaged in knowledge intensive work, promoting a sense of fulfillment without displacement from their native locations.
Commenting on this accomplishment, Tram Venkatraman, Scope’s President, said, “By utilizing a talented rural workforce, Scope has transformed the traditional rural BPO model. Apart from inclusivity, a healthy gender ratio of 50:50 is maintained across our rural locations, promoting economic independence of women in the rural areas. We are delighted to have our program be recognized by NASSCOM.”
The National Association of Software and Services Companies (NASSCOM) is a trade association of the Indian Information Technology (IT) and Business Process Outsourcing (BPO) industry. A non-profit organization, NASSCOM was established in 1988 to facilitate business and trade in software and services and to encourage advancement of research in software technology. The global trade body has over 1200 members, of which over 250 are global companies from the US, UK, EU, Japan and China. NASSCOM's member companies are in the business of software development, software services, software products, IT-enabled/BPO services and e-commerce.
About Scope eKnowledge Center:
Scope, a Quatrro Global Services company, is an award-winning provider of outsourced, cost-effective Content Enhancement Services, Data Management Services, Patent Analytics & Business Research Services for various clients across the globe. Scope, a niche knowledge services provider, has employees from various educational backgrounds and experience delivering knowledge solutions across multiple industry verticals and domains. Scope fulfils customer needs by leveraging its experience and capabilities using in-house developed proprietary technology solutions and platforms for service delivery as well as its internal needs. Scope is also the publisher of daily newsletter Knowledgespeak, a comprehensive news service focusing on the STM information industry.
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Associate Vice President,
Scope eKnowledge Center
+1 516 462 3555
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Scope eKnowledge Center
+44 75 5288 3020