2012 was a momentous year for RGS Financial; not only did the company enjoy double digit growth, but also recruited new members that give the company a positive outlook into the future. RGS also entered key partnerships with a number of new national clients, as well as expanding relationships with a number of our existing partners. Together, these new partnerships and existing client relationships allowed RGS to grow its placements by almost 50%.
These new opportunities provided RGS with the ability to add new talent to its team; new staff additions in 2012 grew the employee count significantly to support placement growth. Among the new talent added was Jeff McCown, National Account Executive. Jeff is responsible for business development at the national level. Stefanie Ratcliff, formerly Business Office Admin, was promoted to Director of Compliance. Stefanie is now responsible for managing and further developing RGS' compliance department.
RGS also announced the promotion of Erin Harness to Director of Client Services. Michael Ryalls, President of RGS Financial, commented on this promotion, "We are often recognized for our extraordinary Client Service and it is a credit to Erin and her team. Nothing we do is more visible than or as important as client service and I know that Erin will continue to do a great job representing RGS."
Paul Gauerke, CMO and Founding Partner of RGS stated, "Erin's promotion is one of many positive changes RGS is implementing internally. RGS has great potential to continue on its path of strong growth in 2013. This potential is a direct result of the hard work our employees put in to insure that our clients receive the best service possible."
About RGS Financial, Inc.
Founded in 2005, RGS' corporate headquarters is located in Richardson, TX which is a northern suburb of Dallas. RGS was built to meet and exceed the expectations of our clients be it in Business Process Outsourcing, Debt Collection, or any other service that we provide.
Through its various business lines, RGS employs nearly 150 talented employees with advanced call center technology and leading edge business practices that focus on providing the highest levels of performance and customer service to its clients. For more information, please visit RGS Financial's website (http://www.rgsfinancial.com/