With employees wasting valuable time on unresolved issues, important day to day tasks can often be swept aside as employees struggle to access vital client archives or retrieve important emails. At EBC Group, we know your time is precious and our IT support is designed to reduce maintenance costs, whilst increasing the quality and reliability of your IT services.
A fully managed IT support service will ensure that you never worry about your IT maintenance again; and with services such as, EBC Groups ‘SmartCare’
Having an experienced team on hand to provide essential IT support, gives you the peace of mind that your services are continually maintained, with issues being addressed and fixed instantaneously. Alleviating you from tedious IT issues, leaves your employees free to concentrate on the important day to day tasks; and should they become stuck with general desktop issues, SmartCare’s help desk IT support will help answer questions without the need to wait for an overstretched IT department.
Aside from confidently knowing your services are protected, a fully managed IT support service will actively reduce costs, primarily by eliminating the need for a costly in house IT department. Outsourcing your IT support ensures that your service is available 24/7, and time and money that would otherwise be invested in to a department with limited resources can now be spent on improving your existing systems and workflows.
Supporting customers with round the clock care, EBC Group’s SmartCare IT support will guarantee that your business and network is available on demand, thanks to our proactive maintenance systems and 24/7 upkeep of your service.