Fort Myers Orthopedic & Running Shoe Store, Foot Solutions Estero, Uses "FaceTime" to Help Customers

Jan. 28, 2013 - PRLog -- Customers of Foot Solutions of Estero, a Fort Myers orthopedic and running shoe store, will now have the opportunity to use technology to receive visual assessments of foot problems, as well as advice about shoes and inserts, remotely.  Anyone with access to the popular live video chat technologies, FaceTime and Skype, can simply call into Foot Solutions Estero and request a live video chat for advice and a visual assessment regarding foot problems, shoes, or inserts.

“We realize there are many customers who may have a hard time making the drive into the store, either due to a physical hardship or who just don’t want the inconvenience of the drive,” said Chris Cole, Owner, Foot Solutions Estero.  “However, we’re also aware that many of our customers have iPhones, iPads, or computers with the capability to use FaceTime or Skype.  We thought this would be a great opportunity to offer preliminary visual assessments of problems, or consultation about the condition of shoes and inserts, without requiring multiple trips into the store.”

Cole stresses that each customer should not consider this as a substitute for a full Pedorthic evaluation, including various foot scans, which Foot Solutions Estero provides as a complimentary service to all customers.  The company's website, http://www.footsolutions.com/store/estero has detailed information about these scans.  However, some foot issues can be initially assessed by simply looking at how a person’s shoes have worn down, by seeing where callouses have developed, or by having a person point to areas on the foot where they are experiencing pain.  

“A preliminary visual analysis can save time, so that when someone does come into the store for the full analysis, we can ensure that we have the proper type of footwear in stock for their unique issue.  It saves them the time of making a second trip to the store if we need to order specialized footwear or styles. This is also a benefit to previous customers who may have questions about how a shoe or insert is fitting, as we can communicate a lot of this information remotely.”

Although customers are still strongly encouraged to browse the showroom in person, the staff at Foot Solutions Estero can also utilize Facetime or Skype to showcase the store’s footwear displays.  This allows people to actually “browse the store” from the comfort of their living room.

To access Foot Solutions Estero’s Facetime or Skype communication, simply call the store and a staff member can immediately call back on Facetime, or can set up a Skype chat.  For more information, call (239) 495-8911 (tel:%28239%29%20495-8911) or visit http://www.footsolutions.com/store/estero (http://www.footsolutions.com/estero)

About Foot Solutions Estero:

Foot Solutions of Estero is devoted to helping clients achieve better health through their feet and are a recognized leader in specialty footwear, running shoes, comfort shoes and sandals, orthopedic shoes, custom arch supports and inserts, and diabetic footwear. They also specialize in footwear for runners, golfers, tennis players, and other athletes. In addition, Foot Solutions of Estero helps those suffering from foot conditions such as plantar fasciitis, and specialize in alleviation of joint pain, back pain, and knee pain.

Foot Solutions of Estero is part of a #1 ranked health and wellness franchise, and locally serves Naples, Bonita Springs, Estero, Fort Myers, and Cape Coral. They carry popular brands such as New Balance, Brooks, Finn Comfort, Naot, Chung Shi, and Joya “the world’s softest shoe”. Foot Solutions of Estero has a Certified Licensed Pedorthist on staff. For more information, visit http://www.footsolutions.com/estero or call239-495-8911.