The deal will facilitate the replacement of Dual Energy’s software systems and the migration of existing customer data by Utiligroup – a subsidiary of Darwen-based Bglobal plc.
This is the latest in a succession of recent deals for Utiligroup, and will support Dual Energy’s recent growth in the energy supply market, as well as underpinning ambitious plans for the future.
Worthing-based Dual Energy has selected Utiligroup’s Retail Software Solution Suite, to significantly enhance its business and customer billing processes. In addition, Utiligroup will manage the migration of customer data from Dual Energy’s legacy systems and provide consultancy support throughout the transition period.
Tim Jackson-Smith, CEO of Bglobal plc, said: “It is testament to the excellent work of Utiligroup that another energy supplier has selected its systems to underpin its business operations.
Dual Energy – which is successfully establishing itself as a low cost competitor to the ‘big six’ – aims to make its operations smarter and more efficient, to improve overall customer experience.
Ben Giddings, commercial director of Dual Energy, said: "The resilience of Dual Energy's business model has been proven in the last 12 months, and the business is now at a substantial size. The time is right for us to invest in the best systems available, so that we can roll out new product and service ideas to the broker channel. We had no hesitation in selecting Utiligroup to be our partner on this exciting journey."
To find out more about the services offered by Utiligroup, please visit http://www.utiligroup.com.