industry leader in live answering (http://www.qualityansweringservice.com/
has recently released 2012 year-end statistics, which exhibit
significant growth. Company revenue increased 75 percent, which
in effect led to a 300 percent increase in live operator job positions
within their US-based call centers.
These statistics were shared with VoiceNation employees during
their End of the Year Banquet, themed "Your Work Matters". The
banquet's theme reinforced the significant role that VoiceNation
employees have and how their work makes an impact on others i
n the world. At the same time, VoiceNation also unveiled their new
vision: "Not to be satisfied as just an industry leader and
trailblazer, but to be a knowledge leader that shepherds industries
towards creating innovative solutions to business and global
challenges.”
Exemplifying this vision, VoiceNation has already begun to take
steps towards helping others in the community and making the
world a better place. At their End of the Year Banquet, VoiceNation
installed informational booths so their employees could learn more
about, and potentially participate in, the company's outreach efforts
with the local homeless community and the global clean water
initiatives of Voice4Nations (http://www.voice4nations.org/
During the holiday season, VoiceNation's president Jay Reeder
provided each employee with resources to support a child living in a
local foster care facility. Each employee was provided with an
informational packet for a child, which included the child's holiday
wish list and the funds to purchase gifts.
In the last quarter of 2012, the company launched a recruitment (http://www.qualityansweringservice.com/
campaign entitled "It's Your Turn to Answer the Call" geared towards
helping those greatly affected by hard economic times. Working
with Goodwill of North Georgia Oakwood Career Center,
VoiceNation held a tremendously successful Job Fair, where more
than 120 job seekers were in attendance. One-third of all applicants
interviewed for employment with VoiceNation were scheduled for a second interview.
"At VoiceNation, we want our employees to feel significant, to truly
understand that their work matters and has an impact on others in
the world. We believe that through a concerted effort, we can
positively affect our neighbors - those in our local community and far
beyond," explained Reeder.
About VoiceNation
VoiceNation is America’s telecommunications leader for virtual
PBX, voicemail and innovative Next Generation call centers. Named
a “Top Provider in Industry” by PC World, VoiceNation provides live
answering service and call center solutions utilizing the latest in
proprietary technology to deliver high quality call answering services
at the lowest cost to their customers. In this way, VoiceNation
enables business of all sizes to compete in the marketplace with
24-hour availability that adapts to any situation.
Founded in 2002, VoiceNation is a privately-held company that
serves more than 40,000 customers including FEMA, Blue
Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The
company also provides qualified non-profit, tax-exempt charities
with access to voicemail, faxmail and other specialized
communication services at reduced cost through their Care2Call
outreach program.
To learn more about VoiceNation, visit
http://www.qualityansweringservice.com.
