PRLog (Press Release) - Jan. 22, 2013 - HICKSVILLE, N.Y. -- Citing an increase in business activity and customer service requests New York Microscope Company Inc., announced today the launch of a new, sister website - nyscopes.com. The new website will operate alongside their original website microscopeinternational.com. Both websites will operate together to meet the growing needs of their clients for microscopes, digital cameras and laboratory equipment as well as to handle bid requests from the many schools and institutions that rely on New York Microscope for their laboratory equipment, lab supplies, medical equipment and disposables.
In response to a tremendous increase in demand from their existing customers, many of which have been loyal clients for over 30 years, as well as that from their many new clients, New York Microscope made the decision to launch an entirely new website to compliment their existing presence online, rather than simply re-working their original website.
"After reviewing feedback from our clients as well as our own observations we came to the conclusion that a second website would be the best way to implement new features such as an upgraded online shopping cart, live customer support, and quick response time to online service and repair requests," said Ossnat Koenig, President of New York Microscope Company Inc. "We also knew that the second website would be the ideal way to provide our employees with the resources and tools they need to better assist our customers."
One of the client requests prompting the move to the sister website by New York Microscope Company came from those customers with service and repair issues. For these clients, the new website will be a convenient and useful customer service resource. Company representatives are confident that the new site is a full-service laboratory equipment and supply website ideally designed to meet all of their clients' laboratory, hospital and educational needs.
New York Microscope shops the world markets to find competitively priced, high quality laboratory equipment, microscopes and digital cameras for their clients. From lab supplies, medical equipment and human anatomy models and skeletons to glassware such as beakers and cylinders, New York Microscope maintains a wide selection and full inventory of the finest laboratory equipment in the world. They take pride in providing their clients with friendly, professional customer service and their support staff is available 24/7 for any inquiries, concerns or technical issues.
The new website will help customers find any product they need and will also provide them with the quick, easy and secure shopping cart and checkout services they have come to expect.
About New York Microscope Company Inc., : New York Microscope Company Inc., leads the field in microscope sales and service. Their many loyal clients come from all over the U.S. and from every area of the world and include government, medical, and industrial institutions. They maintain a diverse selection of microscopes, digital and video systems and also specialize in other laboratory equipment sales such as disposables, glassware, centrifuges, spectrophotometers, human anatomy models and skeletons, refractometers and more. New York Microscopes Company is an industry leader in microscope service and repair. They have earned a reputation for professionalism and integrity based largely on their number one priority - customer satisfaction.
For more information about New York Microscope visit their new website at nyscopes.com or call 516-801-0313