“Peter has strong operational skills and leads by example. He is fanatical about team development and strives to constantly create a positive environment in the workplace,” said Joe Hallow, president of Bissell Hotels. “Peter’s optimistic, instructional management style, coupled with his exceptional working knowledge of The Ballantyne Hotel, has prepared him well to face the challenges of leading a luxury hotel to new heights. “
Prior to being named general manager, Grills served as hotel manager at The Ballantyne Hotel & Lodge. In this position, he was responsible for all room and food and beverage operations, including guest reception, housekeeping, Gallery Restaurant, as well as the other culinary outlets, including kitchen, banquets and in-room dining. He joined The Ballantyne Hotel & Lodge as director of food & beverage.
Before joining Bissell Hotels, Peter managed the food and beverage operations for Bank of America in Charlotte. In addition, he served previously as director of operations at Cornerstone Management and Consulting. In this position, he was responsible for marketing, sales and operations of restaurants and hotels, including one sixtyblue, Michael Jordan’s Steakhouses in Connecticut and Washington, DC, and W Hotels in Chicago and Mexico City.
Earlier in his career, Grills was regional manager for Morton’s and opened the Uptown Charlotte location. While at Morton’s, he significantly increased sales and oversaw the most profitable region in the company for two consecutive years.
A native of Mystic, Connecticut, Grills is a graduate of the University of Connecticut. He and his family currently reside in Charlotte, NC. Grills serves as vice chair on the NC Restaurant & Lodging Association Charlotte Chapter’s Board of Directors.
About The Ballantyne Hotel & Lodge
The Ballantyne Hotel & Lodge, part of Starwood’s The Luxury Collection, is a Forbes Four-Star and AAA Four-Diamond award-wining hotel located in Charlotte, NC. Featuring 214 elegant guest rooms, The Ballantyne Hotel & Lodge also offers a four-bedroom Cottage and a Lodge group retreat with 35 spacious guest rooms. Guests can enjoy meeting and event facilities, spa, fitness, indoor and outdoor pools, golf, Dana Rader Golf School, tennis and dining at Gallery Restaurant. The Ballantyne Hotel & Lodge is a two-time recipient of the Tiffany Trophy, an annual award presented by The Luxury Collection to the hotel or resort with the highest overall guest satisfaction score in North America. The Ballantyne Hotel & Lodge is owned by Bissell. For information and reservations, please contact The Ballantyne Hotel & Lodge toll-free at 866.248.4824, or visit http://www.theballantynehotel.com. Like The Ballantyne Hotel & Lodge at http://www.facebook.com/
About The Luxury Collection
The Luxury Collection® is a selection of hotels and resorts offering unique, authentic experiences that evoke lasting, treasured memories. For the global explorer, The Luxury Collection offers a gateway to the world’s most exciting and desirable destinations. Each hotel and resort is a unique and cherished expression of its location; a portal to the destination’