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Strativity Launches PACE Your Performance™ Leadership Program for Customer Centric Organizations

PACE™ Leadership Model develop capabilities for employee engagement and customer centricity to achieve exceptional performance

PRLog - Jan. 8, 2013 - Hackensack, NJ - Strativity Group, Inc. (www.strativity.com), a leader in customer centric business transformation and corporate learning programs, announced today it is launching its premier PACE Your Performance™ Leadership Learning Program – a component of its Evolve Your Performance™ Series.

New meta trends which are the result of more demanding customers – who expect exceptional customer experiences – as well as employees who seek purpose in their work, call for a new leadership model. The PACE™ Program responds to the evolving needs of leadership in a world of customer centricity and employee engagement. The program consists of four components:  Purpose, Accountability, Challenge and Elimination of Obstacles.  Managers will learn how to define a sense of purpose for employees, maintain employee accountability, create challenge for employees in the workplace, and eliminate obstacles that prevent employees from achieving exceptional performance.

“We live in a world of exceptional or nothing.  Customers will no longer compromise.  As such leaders need to evolve their leadership to correspond to these evolving trends. The PACE™ Program was designed to equip leaders with tools to lead customer experience, employee engagement and overall delivery of exceptional performance" said Lior Arussy, President of Strativity Group and author of Customer Experience Strategy (2010). "After working with over 350,000 employees and leaders in 21 countries, we designed the program based on real life experience."

For more information please contact lacey@strativity.com

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Source:Strativity Group, Inc.
Location:United States
Tags:customer, leadership, employee engagement, performance
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