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Follow on Google News | Akshamaala launches KrishiSalahkar - first Agri Knowledge Center Service in IndiaThere is an increasing demand for specialized, technically qualified contact center support services from Agri-input businesses. "KrishiSalahkar" - contact center based services are a unique initiative to serve the needs of agriculture businesses
By: Akshamaala Solutions Pvt Ltd KrishiSalahkar provides support to the complete farmer engagement lifecycle on behalf of agri-focused enterprises. Components of the service include: • Trained agri-graduates • Multilingual resources • Structured knowledge base of crop-related content • Farmer relationship Management software • Ability to structure and maintain content • Analytics and MIS support to deliver business results The services have been live with some seeds and agri-chemical companies already and the services are available in 9 major Indian languages. Agriculture focused enterprises now have an option to reach their target audience in an effective manner to: • Educate farmers on products • Help farmers in cases of crop-related problems • Listen to what customer is saying • Cater to the farmers knowledge and best practice needs • Identify effectiveness of on-ground activities • Identify sales movement in various locations About Akshamaala Akshamaala offers Agri-services and Farmer Advocacy and Farming Lifecycle Support services through a unique platform which is intelligent, multi-lingual and highly interactive. Akshamaala was formed by individuals from IIM and IIFT. It has been working with leading Seeds, Agri-chemical and Rural Finance companies and Governments in the areas of marketing programs, customer retention & upselling and in customer servicing. End
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