The Talk of the Town Awards, presented by Talk of the Town News, Customer Care News magazine and Celebration Media U.S. (CMUS), honor companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company’s CMUS Power Rating™. Only those that receive a 4-star to 5-star rating receive the CMUS Talk of the Town Customer Satisfaction Award.
Seaford home improvement contractor, Tim White Home Improvement, was initially established in 1996 as a roofing and siding company. Today, the family-owned-
Serving Nassau and Suffolk counties, Tim White Home Improvement is a one-stop company offering a large showroom with kitchens and baths. “Customers can purchase all their products from us,” says White. “We sell and install only the finest products. If we wouldn’t use it on our homes, we wouldn’t put it on yours.”
Providing the best products is only one way the company serves its clients, according to White. “Our main purpose is our customers. We have thousands of satisfied customers, and 45 percent of our work is referral based,” says White. “Our mission statement is: Totally focused on your complete satisfaction. It’s a phrase we live by. We never leave a job unless our customers are satisfied.”
Communication is another factor in serving customers well, says White. “Homeowners going through the remodeling process have questions and concerns. The key is to address them before they become a problem. We have full-time production managers overseeing all jobs, and one of their prime responsibilities is keeping an open line of communication with the homeowners.”
White credits all of the company’s employees for their roles in ensuring customers are satisfied. “Our employees are the best in the business,” he says. “Our average employee has been with us for 12 years. Our men are courteous, clean and care about our customers.”
Tim White Home Improvement is located at 3956 Merrick Road in Seaford. For more information about the company’s services, call 631-956-7553 or go online to www.timwhiteremodeling.com.
About the Award and Sponsors:
This is the fourth year CMUS, Talk of the Town News and Customer Care News have honored companies for achieving high levels of customer satisfaction with the Talk of the Town Awards. Businesses eligible to receive the award include, but are not limited to, beauty salons, spas, restaurants, bakeries, dentists, auto repair facilities, veterinarians, home repair and improvement contractors, florists, hospitals, and physicians.
For more information about the award or its sponsors, please contact CMUS and Talk of the Town News at 877-498-6405 or go online to www.talkofthetownnews.com.