“Secondly we see an increasing focus of global companies to outsource non critical functions which enables them to focus on core value added activities. Our expertise and experience with multi location delivery provides our clients with the ability to service their customers across a wide variety of contact channels. Often this technology is not available in-house. Whether it is call handling, email support, live chat, social media marketing or back office support, we are able to design strategies for our clients to maximize the customer experience.”
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