PRLog - Dec. 18, 2012 - DURHAM, N.C. -- What does it take for leaders to build trust with the people they work with? They must be authentic in their actions: letting others see them for who they are. One of the best ways to do this is to build trust in every encounter. Leaders who are humble and courageous enough to know that they need to build better relationships with their employees, customers, and colleagues know that they must take the first step in demonstrating that they are reliable: they do what they say they will do. Next, these leaders know that trust is built when they are open and honest with others: when they are transparent in their actions and don't try to hide what they are trying to accomplish. In addition, trustworthy leaders will always try to find ways to show others that they are competent and able to perform the job given to them to do. Finally, trustworthy leaders go out of their way to show compassion and care for the interests of others as much as their own. Taken together, we call this the ROCC of Trust©.
New Book on Trustworthy Leadership
The leaders profiled in this new book have gone out of their way to show their employees, customers and colleagues that they are trustworthy. In return, their employees, customers and colleagues have also proven themselves trustworthy and have made strides in customer satisfaction, increased market share, and have even saved plants, jobs, and lives.
If you are looking for some Trust Tips by inspiring leaders in the new year, you will enjoy reading about many ordinary people who became extraordinary leaders, just by building The ROCC of Trust©.
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