“This trend is set to continue and we believe that it will not be limited to just Spain,” said Mr. Ian Kinsey, Managing Director, Coracall South Africa. “As European companies review their business plans and strategies for fiscal 2013, an important part of that planning process will be in depth examination of cost reduction opportunities. Our research indicates that offshoring to South Africa will continue at the same pace through 2013 and will probably increase as the Eurozone crisis deepens. The favorable time zone of South Africa to Europe, the rich talent pool and service deliver maturity presents tremendous opportunities for companies looking to outsource non-key business processes. Our centre in Durban is already home to a number of global clients.”
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