Mr Allison further added, “Companies across Europe will now need to focus on cost containment as they weather the storm, and one of the simpler solutions for cost control will be outsourcing non-essential processes to lower cost locations. This has the immediate benefit of positively impacting the bottom line with no deterioration to service levels with customers. Our operations in South Africa and the Philippines afford our customers in Europe an immediate saving by levering labor arbitrage advantages in these locations. We believe that more and more European companies will seek new and innovative means to reduce their cost base, and outsourcing will be one of the strategies to achieve this goal.”
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