"We are brand ambassadors for the clients that we work with - whether it be on a cosmetics campaign through events and exhibitions to an NHS grant with Business to business - correct product knowledge is crucial.
We are interested in generating legitimate customers for our clients - not a quick and easy sale. The sales are generated by the marketing systems that we use and not through lying or stereotypical 'hard' selling techniques.
By providing free product training for our representatives we can ensure that the information that they are providing to customers is correct and relevant. Excellent customer service is key to maintaining a high reputation - on behalf of ourselves and our clients. This can ensure product satisfaction, lengthy custom and repeat business.
A lot of clients provide us with excellent training materials and facilities - E.U.M Consultants however, take to the next level. They provide training days and answer any questions personally in order to ensure the representatives are equipped with the greatest asset - knowledge."