From working with collection agencies for years as software developers and IT professionals to providing custom software applications and outsourced IT support, Zeno Tools is well versed in just about every type of payment and reporting solution out there. Inspired by the negative experience of clumsy integration with agency websites and collection software, this talented crew was tired of seeing unprofessional design with no thought or research given towards user experience or user conversion rates.
Instead, Zeno Tools decided to listen to clients' concerns about using client web reporting software that was owned by a competing collection agency; with the goal to ensure comfort-ability with a competing agency potentially having access to their client web accounts.
They always thought it could be done better. So, they decided to do it better.
After years of testing and user studies, they have now successfully deployed their payment and reporting solutions on the servers of the largest collection agencies in the Pacific Northwest. Today they facilitate the transfer of millions of dollars in debtor transactions.
They are quoted as saying, "We're never satisfied. We're always taking client feedback to make our solutions more perfect. Online payments and the overall internet experience are constantly evolving; you need a team you can rely on to always be current with the latest technologies and design aesthetics to help you achieve maximum efficiency and professionalism."