A local family run, property maintenance firm has beaten some of the Uk’s largest and most successful businesses to be crowned the king of customer service.
JND Property Maintenance based in Moulton, have won the national Best Business Awards for Customer Focus.
Small, but fast growing JND Property Maintenance joins household name previous winners like, Nationwide Building Society, BT and EDF Energy.
Speaking about the Award, Director, James Nunn said “This is a great win for the team and it goes to show that with the right attitude, small firms can win big! We are all really excited about this Award, and it will encourage us to deliver even more for our clients”
Last year JND were Finalist’s in the Northamptonshire Business Excellence Awards for Customer Service, and over the past year, have introduced several new measures to improve the client’s experience of using JND. Those changes will have served to strengthen the entry for this Award
Commenting on James Nunn’s Company JND Property Maintenance Guaranteed Ltd’s Best Business Award for Best Customer Focus, Andrew Areoff, Chairman of the Judges said: “With a significant proportion of turnover devoted to training and a refreshing commitment to transparency and trustworthiness, JND Property Maintenance Guaranteed has raised the bar on customer service in a sector with a poor reputation for quality. The company has established a complete service in building maintenance and repairs, from initial inspection through to aftercare – and the exemplary focus on customer service is paying dividends in increased business. Well done to JND Property Maintenance Guaranteed for outstanding commitment to putting customers first.”
JND Property Maintenance Guaranteed set out to bring a fresh approach to the way property maintenance is delivered to clients, and this Award recognises the efforts that the whole team put into the business.
With its one stop shop approach to home and property improvements and repairs, JND saves its clients time and trouble by giving a cohesive all round service to any project in the home or office.
JND Property Maintenance are based in Moulton, Northamptonshire.
They offer a one stop shop service to save their clients time and money
The business became a Ltd Company in January 2011
The business grew by 55% last year and is currently 60% up on the same period last year
James Nunn is a regular contributor on Property matters on BBC Radio Northampton and is available for comment or by-lines.
James has been published in Property Network magazine and The Landlord magazine.
James Nunn had been a Property Investor for over 15 years and is an EMLAS approved Landlord; James recently gave an address on Property Maintenance, at the Northampton EMLAS Landlord conference.
JND were official supporters of the recent Gas Safe Week Campaign
JND are approved by the following bodies:
Constructionline, Gas Safe, Buy With Confidence, Trust a Trader, My Hammer, My Builder, SMAS (Safety Management Advisory Service) and Rated People
James Nunn is a Committee member of the Federation of Small Business (FSB) and is a member of the National Landlord Association (NLA); he also serves on the Moulton Church Maintenance Committee
Unit 5, grove farm, grove farm lane, mouton, Northampton nn3 7uf