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Outsourcing Industry Grows as Stock Markets Tumble

As stock markets experienced further weakening this week, Gartner’s latest market analysis on outsourcing trends revealed strong growth in the outsourcing sector.

PRLog - Nov. 22, 2012 - DURBAN, South Africa -- As stock markets experienced further weakening this week, Gartner’s latest market analysis on outsourcing trends revealed strong growth in the outsourcing sector.

“Frankly, this phenomenon is not surprising to us,” remarked Mr Phil Lightfoot, CEO of Coracall, a leading Call Centre Company headquartered in the UK. “Earlier this year, we established a new facility in Durban South Africa, and to date, growth there has exceed our expectations. The favourable time zone of South Africa with Europe, accent neutrality and active support of the South African government made Durban a logical choice for us. We have had a footprint in the Philippines for a number of years with Manila supporting the Asia Pacific region, Australia, Canada and the United States.”

“South Africa’s outsourcing industry has grown at roughly 40% year over year whilst the Philippines has grown at a CAGR of approximately 50% since 2005. We expect this trend to continue as companies across the globe look for new and innovative ways to leverage cost arbitrage and process maturity of companies such as Coracall.”

About Coracall

For further information please contact:

Investor Relations
1st Floor,
Coastlands Gatemax,
329 Umhlanga Rocks Drive,
Umhlanga Ridge,
Kwa-Zulu Natal,
South Africa

"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward looking statements (within the meaning of Section 27a of the Securities Act of 1933 and Section 21e of the Securities Exchange Act of 1934) regarding our business, financial condition, results of operations and prospects. Forward-looking statements in this report reflect the good faith judgment of our management and the statements are based on facts and factors as we currently know them. Forward-looking statements are subject to risks and uncertainties and actual results and outcomes may differ materially from the results and outcomes discussed in the forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements, as a result of either the matters set forth or incorporated in this report generally or certain economic and business factors, some of which may be beyond the control of Coracall. These factors include adverse economic conditions, entry of new and stronger competitors, inadequate capital to support operations and projections of revenues and profitability. Readers are urged not to place undue reliance on these forward-looking statements which speak only as of the date of this press release. We undertake no obligation to revise or update any forward-looking statements in order to reflect any event or circumstance that may arise after the date of the press release.

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Contact Email:
***@coracall.com Email Verified
Source:Coracall Limited
Phone:0877 220 100
Location:Durban - KwaZulu-Natal - South Africa
Tags:South Africa Centre, south africa, South Africa BPO, bpo, business process outsourcing, South Africa Outsourcing, Outsourcing, outsourcing industry
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