“We’ve seen return on investment from the Equip-Soft system within the first two years,” says Roger Ketelsleger, President/CEO and owner, who founded the company, then known as Yale/Chase Materials Handling, Inc., in 1994. Benefits realized with the Equip-Soft system, which is powered by the Microsoft Dynamics platform (the world’s fastest growing ERP), include:
· Rentals functionality:
· Preventative Maintenance scheduled on unit utilization “has saved us a lot of money we used to spend over-servicing our equipment.”
· Real time visibility into KPIs: Customized reporting within Equip-Soft has given Ketelsleger “the business metrics to run my business – metrics I didn’t have before.”
· Robust service dispatching program: User friendly and provides the data needed to set standards “such as getting productivity reports from our technicians.”
· Dynamic parts stocking of consignment and service vans; the Equip-Soft system automatically sets up parts based on criteria entered, resulting in less labor and more accuracy.
“Yale/Chase is the kind of company we love to partner with, aggressive in growth and strong believers in the power of technology,”
Yale/Chase Equipment and Services is now working on further implementation of Equip-Soft functionality, including the integration of their customer relationship management (CRM) system, field service mobility applications to enable remote work orders and in-car performance monitoring, and fleet management and fleet maintenance functionality – all of which is integrated in Equip-Soft.
For the full case study of Yale/Chase Equipment & Services and Equip-Soft, please download the PDF from the Resource Center at Equip-Soft.com (http://www.equip-
About Yale/Chase Equipment & Services
Yale/Chase Equipment and Services, Inc. sells, rents and services various lines of equipment including Yale, JCB, Princeton, Drexel, Bendi, Taylor-Dunn, Star, Capacity, Trackmobile and various other equipment across southern California and Hawaii. The company has divisions for Materials Handling, Industrial Carts, Construction, Energy, Terminal Tractor, Railcar, and Electrical Repairs and Services. In addition to its headquarters in City of Industry, CA, Yale/Chase has other California branches in Escondido, Fontana, Huntington Beach and Valencia, as well as a second company in Honolulu, Hawaii. They employ 220 staff – including 100 field technicians – and reported 2011 sales of USD $ 70 million. For more information, visit http://www.yalechase.com or @YaleChase (http://twitter.com/
About Equip-Soft
Equip-Soft delivers software and services for the equipment distribution industry to help improve efficiencies in rentals, service, sales, parts, and fleet management aspects of your business to improve relationships with your customers and vendors. Industrial equipment distributors working with Equip-Soft reduce implementation timeframes and implementation risks often associated with ERP. Equip-Soft software and services are powered by the fastest growing ERP platform in the world, Microsoft Dynamics, and features industry-specific functionality. For more information, visit http://equip-
