“Training best practices and metrics are one of the least studied areas in multifamily;
The Multifamily Training Benchmark Report summarizes survey findings identifying, measuring and reporting critical learning and development metrics across eight major categories including budgets, staffing, training focus, delivery methods and 2013 priorities and challenges. According to the survey, 44% of respondents expect an increase in their training budget, and 80% of those anticipate budget growth to be 5% or more. Training delivery methods continue to evolve, as 21% of all training is now conducted via online webinar. Download the free Executive Summary for additional limited survey results.
The full report, “Training by the Numbers” is now available online for $99 and delivers an in-depth analysis examining responses from 120 participating property management companies by company/portfolio size. For the first time ever, multifamily training executives can compare their education program using a detailed analysis and relevant results comparison to maximize the results of their education program using important benchmarks and useful takeaways such as:
● Average annual training expenditure per learner
● Total training spend average as a % of payroll
● Staffing ratios and trainer salaries by company size
● Training hours invested by position
● Best practices and opportunities
Report results do not identify participating company names or specific company data. Credit cards are accepted online as payment for the full report and current Grace Hill clients may enjoy our convenient invoicing option.




