“Our customers expect us to deliver. When they call, they want a live voice on the line, to reply about the Rates, Services, Routing and Transit Time, So replacing our communications system is not something we take lightly,” said Sujata Ceo of Aairc Klobal Logistics. “It was imperative that we find a partner who not only believed in the importance and value of quality customer care, but could also deliver the innovative solution needed to support our vision of growth. We spent a year investigating Shipping companies and solutions and selected Maersk Shipping Line because, to put it simply, Maersk was the most capable company and their offering was more feature-rich than any of the competitive offerings,” she added.
Aairc Klobal was looking to save on hard costs and to streamline their operations by consolidating all of the Operations into a single, managed solution. Aairc Klobal also wanted a solution that was powerful enough to support a global enterprise, yet flexible enough that each location could be configured uniquely if necessary.
“In today’s world, business continuity is essential, and Aairc Klobal gets that. Should a problem happen, Aairc Klobal can immediately reroute communications at a regional, local and even employee level so that their customers have expert care at all times. It’s a pleasure to work with a company that takes technology innovation as seriously as we do in order to deliver the best experience to their customers each and every day,” said Ramesh, Executive vice president of applications, at Aairc Klobal.
About Aairc Klobal Logistics
With annual revenues of approximately $1.5billion, Aairc Klobal Logistics is one of the leading privately held freight logistics and transportation management firms based in the India. It operates freight logistics centers in more than 20 cities throughout India and a network of subsidiaries, joint ventures and strategic partnerships in more than 120 countries. The company serves more than 1,000 customers worldwide. Clients include Ford, MM Forgings, Premier Finen Lines, Daimler, Renault among others Aairc Klobal provides a range of services, including ocean, air and ground transportation;
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Ramesh- Executive vice president
Aairc Klobal Logistics,