The 2011 ISI Top Sales award went to Mike Hadad of Gaithersburg, MD. The 2011 ISI Franchisee of the Year was Chuck Hudson of Glendale, AZ. This award is given nationally to the ISI franchise owner-operator who demonstrates the highest level of customer care, business development, and contribution to system-wide advancement of the brand’s operating values.
"What elevates our award winners is their contributions to the system as experienced operators helping to lead the franchise network in perfecting operating and marketing best practices,” says Fred Morache, franchisor and managing director of ISI. “Our franchise network is a strong group of collegial business owners who work together and with us to overcome challenges and develop sales opportunities.”
Hadad has earned the ISI Top Sales award each year since 2008. Over the years, he has built a loyal customer base throughout the DC metropolitan area by delivering exceptional customer service. Among the more unusual items he has sold are four cemetery plots and a rare porcelain World War II chess set that sold for a staggering $18,000 with just a $10 starting bid.
Hudson’s ISI store has been among the Top 10 in sales since 2008. He, along with his parents, operate the store as a family business selling a wide range of items that includes jewelry, videos, musical instruments and even a buffalo head and a stripper pole. Over the past year, Hudson was instrumental in developing the new ISI monthly customer newsletter used by all the company’s franchisees.
The ISI store in Gaithersburg, MD is located at 12101 Darnestown Rd. The phone number is (301) 990-2040. The ISI Glendale, AZ store is located at 5830 W. Thunderbird Rd. The phone number is (602) 324-5500. For more information and store hours, visit www.877isoldit.com