ImpactMyCredit.com Launches CodeBaby Intelligent Virtual Assistant

PRLog (Press Release) - Nov. 14, 2012 - November 14, 2012 - ImpactMyCredit.com,  a noted leader that helps people improve their credit reports and ratings, recently launched Meredith, a CodeBaby Intelligent Virtual Assistant (CIVA) to aid customers with account set-up and answer their credit-based questions. Meredith optimizes the online self-service experience with her welcoming presence and sense of security.

ImpactMyCredit.com’s website has a simple layout allowing customers to create a personalized dashboard with the helpful guidance of Meredith.  Meredith directs customers through the set-up process while answering any questions, thereby increasing visitor enrollment and improving the online customer experience. After engaging Meredith, a simple and trusted recovery service is presented as a potential way to fix the customer’s credit reporting issues.  

According to CreditCards.com research, 81% of people say they are very or somewhat unlikely to talk openly about the amount of owed credit card debt.  “It’s natural for people to be anxious and apprehensive when providing personal credit information, but with our streamlined process and Meredith always on the job, we are able to ease stress and quickly resolve worrisome credit  issues for our thousands of customers,” said Jared Davis, ImpactMyCredit.com

On average, today's consumer has a total of 13 credit obligations totaling an average of $15, 799 per household. (Source: myfico.com) These include credit cards such as department store charge cards, gas cards, bank cards and installment loans (auto loans, mortgage loans, student loans, etc.) as examples.

ImpactMyCredit.com provides people with valuable, trusted services to improve their credit with several important benefits:

Privacy & Personalization
Quick turn-around on credit report changes
Valid Sponsors & Top Tier Customer Experience
Virtual agent enhanced enrollment
ImpactMyCredit.com’s website does considerably more than dispute obvious derogatory items on your report. They have skilled counselors that analyze credit reports, and then determine the best possible plan for maximum results. They draft unique and individual letters to the credit reporting agencies, creditors, collections agencies, or courthouses, depending on unique and individual needs to remove negative or erroneous information.

“The preference for engaging customers with efficient self-service has become the expectation among online consumers,” said Dennis McGuire, CodeBaby CEO.  “This same preference extends to the financial services marketplace. Our solutions drive trust, efficiencies, and create rich online experiences for this segment, and we are pleased to be a productive solution for ImpactMyCredit.com.”

CIVA blends 5th generation virtual assistants with web APIs to create engaging, rich online experiences. CIVA operates as an overlay to a website without web server tool limitations and minimal reliance on IT support which can be delivered via kiosk, desktop or mobile device.

About CodeBaby:
CodeBaby is a privately held company whose leading-edge technology enables companies to increase online customer engagement, drive conversion objectives, and improve online self-service.  Customized and interactive CIVA solutions create tremendous value for a rapidly growing number of Fortune 1000 companies as well as mid-sized clients. Companies using CodeBaby improve their bottom line through enhanced online customer experience, increased up-sell/cross-sell events, lead capture, improved data capture, effective self-service, enhanced brand promotion, and customer retention. http://www.codebaby.com

About ImpactMyCredit.com:
ImpactMyCredit is a reputable credit repair company that can legally remove negative items off of your credit reports, and thereby improve your credit score. Information contained in your credit file must be reported according to a law called the Fair Credit Reporting Act (F.C.R.A.). If the information isn't accurate or verifiable then it must be deleted or corrected. This means your FICO scores will go up as a result. They use the Fair Credit Reporting Act (FCRA) which is a federal law designed to protect you from being "slandered" by creditors, collectors, and credit reporting agencies. According to the law, a disputed credit account must be accurate, complete, and verifiable for it to remain on your credit report.