Virima Technologies Brings Freemium IT Service Management to the Cloud

PRLog (Press Release) - Nov. 13, 2012 - Atlanta, GA, November 13, 2012 – Today Virima Technologies, Inc. announced the general availability of the EcosystemManagerTM IT Service Management (ITSM) subscription service.  This new SaaS platform offers flexible plans allowing organizations of any size and budget to immediately deploy ITSM without having to implement any on-premise software. Signing-up is easy (http://www.ecosystemmgr.com/plans-pricing/) at the new EcosystemManager website and plans include a free single-seat pilot for one year, $199/month for three seats and $999/month for ten seats.  Custom and Enterprise plans are also available as are discounts for yearly subscriptions.

“EcosystemManager (http://www.ecosystemmgr.com) is the only ITSM SaaS of its kind in the market today. It is a comprehensive ITIL®-based transformation platform that efficiently manages IT systems, processes and people,” said Palaniswamy ‘Raj’ Rajan, Co-Founder and CEO of Virima Technologies. “We strongly believe that any organization can benefit from our unique approach to ITSM and invite IT Administrators, data center operators, project managers and consultants to sign-up for a free one year trial.”  

EcosystemManager, built by data center transformation experts, is the only ITSM platform to have patent-pending Autonomic Social Discovery (ASD) (http://www.ecosystemmgr.com/ecosystem_manager/autonomic-s...) technology.  ASD goes far beyond typical asset discovery methods as it correlates data from disparate sources (i.e. network scans, management software, spreadsheets) and identifies information gaps.  It fills those gaps by automatically interacting directly with IT personnel, which can reduce the amount of time needed for traditional interview-led discovery efforts by as much as 50 percent.  This comprehensive approach to asset and knowledge gathering also results in much more actionable intelligence and better planning at a significant cost savings.

Also included with every EcosystemManager subscription:

·      ValueChain ManagerTM  - service portfolios of relationships between IT assets and business processes

·      DCXpressTM (http://www.ecosystemmgr.com/ecosystem_manager/dcxpress/)  - project management with customizable IT transformation templates

·      Service CenterTM - end user portal to view service catalog, support knowledgebase and report/track issues

·      Full ITIL®v3 Support -  Service catalog, CMDB, Incident, Change, Problem, Configuration, Knowledge, Vendor and SLA management

“EcosystemManager is not just for in-house operations teams either,” adds Mike Bombard, Virima’s Vice President of Sales. “IT Transformation consultants and systems integrators are discovering how they can add value to Virima’s subscription plans by offering their clients advanced implementation and discovery services.  EcosystemManager also offers managed service providers a comprehensive IT Operations Management platform right out of the box, only there are no boxes to buy.”  

Sumsky Consulting, based in Atlanta, has incorporated EcosystemManager into their service offering.  “We manage several concurrent IT transformation and cloud migration projects for clients and EcosystemManager keeps my team coordinated and all IT systems information fresh.  As a result our clients benefit from faster project completion and ITSM adoption,” said Chris Sumsky, President of Sumsky Consulting.

EcosystemManager is available at EcosystemMgr.com or as part of integrated service offering from select Virima partners.  For more information or to start the one year free trial, please visit the EcosystemManager website or call 404-969-4180 (option 1).

About Virima

An innovator in accelerated ITSM and IT Operations management software, Virima Technologies developed technology to manage the risks associated with complex IT transformations including data center consolidation, optimization and cloud migration projects.   Virima’s technology approach to IT transformation provides effective alignment of an organization’s IT operations and assets with its business strategy and processes, enabling greater visibility into your IT ecosystem for audit, compliance and ITIL® support functions.  The result is IT transformation projects completed faster with significant savings over typical industry approaches. Learn more about Virima at www.virima.com or call 1-404-969-4180 x1.

ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.