Out of 48 other dealers including 9 in North Texas Chrysler Jeep Dodge City of McKinney ranked the highest in sales and customer service. J.D. Powers associate its Customer Service Index (CSI) rankings on the satisfaction of customers. Customers are asked about things like service quality, the service advisor, service facilities, and based on their responses; the dealerships are given a ranking.
Not only does Dodge City carry an outstanding line of vehicles, but their primary concern is the satisfaction of their customers and well-being of their customers. “When our customer and their family drive from our dealership in their new purchased vehicle, we think about where they will travel. We want to make sure that every vehicle we sell is the right vehicle for our family of customers” states Jim Proctor, General Manager of Dodge City of McKinney.
Dodge City of McKinney is also the exclusive dealer of the Lifetime Powertrain Warranty which is the first of its kind to be offered by any automaker. This warranty covers the customer for as long as they own their vehicle.
In addition to earning the top spot in sales and customer service and being the exclusive dealer of the Lifetime Powertrain Warranty, Dodge City of McKinney is a major supporter to the Make A Wish Foundation. They will sponsor the first wish for Make A Wish for the North Texas Chapter in 2013. The dealership also sponsors Keeping Kids Safe Project which is one of the top child safety programs in the country.
Dodge City of McKinney is located at 700 S. Central Expressway, McKinney, Texas. Their sales staff has many years of experience satisfying their customers’ needs, and their service center is complete with highly trained technicians.